A significant amount of innovation has occured in the residential construction sector in recent years. Many software tools were introduced that help multifamily builders and managers improve their back-office operational efficiencies. One area that was left not sufficiently covered was field operations and service.

Latista:Field software solution was created to meet this challenge, helping multifamily housing builders and operators manage their mobile workforce.

During the construction stage Latista:Field solution helps multifamily builders control quality of performed work, analyze performance of subcontractors and employees, get real-time information from the field, ensure safety at the construction site, and limit the potential liability issues.

After the construction stage is over, apartments management is transformed into a service business, therefore quality of management and maintenance, which results in higher customer satisfaction and better operational profits, plays a very important role. Latista:Warrany module allows tracking various types of warranty and non-warranty service requests.

LATISTA also provides solutions for Customer Care, including Sales & Marketing management and Customer Service - Latista:CRM. Now multifamily housing sales and marketing and customer care professionals can manage prospects, homebuyers and homeowners through the whole lifecycle of their relationship with the company.