Latista:Warranty is an innovative software solution designed to automate warranty and service processes in the field. It features the following functions:

- Setup Warranty Templates by Type and Period Lengths
- Create Templates for Automatic Follow Up Letters
- Apply warranty Templates to Individual Projects/Lots/Units/Areas
- Unique Workflows for Emergency Claims
- Handle Billable Service Requests
- Warranty Claims Instantly Generate Inspections Checklist
- Easy-to-use Tablet PC-based Checklists in the Field
- Warranty Service Manuals Attached to Inspections
- Automatic Email Notifications to Customers
- Assignment of Subcontractors to Specific Warranty Issues
- Foreign Language Translation of Work Orders for Warranty Technicians and Subcontractors
- Wireless Data Synchronization with Central Office
- Process Workflow Setup for System Users
- Customer Service Portal (optional)

Latista:Warranty Hardware Highlights:
- Tablet PCs for Warranty Inspections
- Integrated low-light digital camera for on-site instant photos of defects
- Support of BlackBerry devices and smart phones
- Support of wLAN and wWAN (dual) easy and fast communication for field inspectors and subcontractors
- Optional docking station for Tablet PC to be installed in construction vehicles

Industries

Homebuilding

Multifamily Housing

General Construction

Heavy Construction

Property Management

Government
 
Case Studies


KSI Services Selects Latista Field Service Solution for Quality Control and Warranty Management
 
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