|
Latista:Warranty is an innovative
software solution designed to automate warranty and service
processes in the field. It features the following functions:
- Setup Warranty Templates by Type and Period Lengths
- Create Templates for Automatic Follow Up Letters
- Apply warranty Templates to Individual Projects/Lots/Units/Areas
- Unique Workflows for Emergency Claims
- Handle Billable Service Requests
- Warranty Claims Instantly Generate Inspections Checklist
- Easy-to-use Tablet PC-based Checklists in the Field
- Warranty Service Manuals Attached to Inspections
- Automatic Email Notifications to Customers
- Assignment of Subcontractors to Specific Warranty Issues
- Foreign Language Translation of Work Orders for Warranty Technicians and Subcontractors
- Wireless Data Synchronization with Central Office
- Process Workflow Setup for System Users
- Customer Service Portal (optional)
Latista:Warranty Hardware Highlights:
- Tablet PCs for Warranty Inspections
- Integrated low-light digital camera for on-site instant photos of
defects
- Support of BlackBerry devices and smart phones
- Support of wLAN and wWAN (dual) easy and fast
communication for field inspectors and subcontractors
- Optional docking station for Tablet PC to be installed in construction
vehicles
|
|
|